Shipping

Shipping Policy

  • MTYCI Online Store DOES NOT ship to P.O. Boxes.
  • Most orders will be dispatched within three (3) working days subject to credit clearance, address verification and availability of items.
  • We will contact you if there is a delay or items are out of stock.
  • Orders received on weekend days (Saturday or Sunday) will not begin processing until the following business week.
  • No orders will ship out on Saturday or Sunday.
  • For overnight or express shipping, please call us at (713) 668-8811 during regular business hours and we will do our best to arrange shipping.

Shipping Pricing

  • We offer free shipping for purchases of $250 or more anywhere in the United States.
  • We can ship overseas, but please contact us for pricing on these shipments as prices vary. We will be happy to work with you! 

Returns & Exchange

Returns & Exchange Policy

  • If you are unhappy with a non-consignment purchase from www.mtyci.com, will gladly accept it for return or exchange, but the item must be postmarked within ten (10) days of the original shipping date.
  • Consignment items (in the JUST IN category), eyewear and any discounted or sale merchandise are final sale items and cannot be returned or exchanged.
  • Please enclose a note with your name and phone number explaining the reason for the return or exchange.
  • You must include the original receipt from your package for all returns/exchanges, and the items must not have been worn, altered or washed, with tags still attached.
  • We will credit the card on which the purchase was made.

Please send all returns to

MTYCI Web Returns Processing
c/o MTYCI
2817 Westheimer Road
Houston, TX 77098
 
Unfortunately, we cannot refund shipping and handling charges.