- MTYCI Online Store DOES NOT ship to P.O. Boxes.
- Most orders will be dispatched within three (3) working days subject to credit clearance, address verification and availability of items.
- We will contact you if there is a delay or items are out of stock.
- Orders received on weekend days (Saturday or Sunday) will not begin processing until the following business week.
- No orders will ship out on Saturday or Sunday.
- For overnight or express shipping, please call us at (713) 668-8811 during regular business hours and we will do our best to arrange shipping.
- We offer free shipping for purchases of $250 or more anywhere in the United States.
- We can ship overseas, but please contact us for pricing on these shipments as prices vary. We will be happy to work with you!
Returns & Exchange
Returns & Exchange Policy
- ALL SALES are FINAL on all consignment pieces including clothes, shoes, handbags, accessories & jewelry.
- We offer a seven (7) day return policy for STORE CREDIT ONLY on retail gifts & decorative accessories.
- Please enclose a note with your name and phone number explaining the reason for the return or exchange.
- You must include the original receipt from your package for all returns/exchanges, and the items must not have been worn, altered or washed, with tags still attached.
- We will credit the card on which the purchase was made.
Please send all returns to
MTYCI Web Returns Processing
2817 Westheimer Road
Houston, TX 77098
Unfortunately, we cannot refund shipping and handling charges.